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Date: 2003
Language: eng
Abstract: Australian Aborigines' reaction to the disintegration of their traditional culture following western conquest has been marked by a variety of outcomes. While some Aborigines have either accepted or re... More
Date: 2006
Language: eng
Abstract: We use the customer service context to examine the impact observations of other's emotional displays have on people from multiple perspectives, including customers' observations of service provider di... More
Date: 2003
Language: eng
Abstract: In this study we explored the hassles and uplifts (i.e. negative and positive emotional events) experienced by registered nurses, nursing assistants and personal carers working with people with cognit... More
Date: 1999
Language: eng
Abstract: A measure of individual dissimilarity openness, defined as openness toward individual differences, was developed and assessed as a predictor of rating bias toward minorities. Participants' openness to... More
Date: 2005
Language: eng
Abstract: This paper examines the relative influence of two key antecedents of brand loyalty—satisfaction and involvement and the moderating role of experience, using a sample of business buyers. The central ar... More
Date: 2003
Language: eng
Abstract: A survey study of twenty-two Australian CEOs and their subordinates assessed relationships between Australian leader motives, Australian value based leader behaviour, subordinate tall poppy attitudes ... More
Date: 2005
Language: eng
Abstract: Organizations can be seen as rigid, rewarding conformity not creativity. Managing the creative team or individual can be challenging. This paper contributes to this special issue of the International ... More
Date: 2002
Language: eng
Abstract: This article provides a review of recent developments in two topical areas of research in contemporary organizational behavior: diversity and emotions. In the section called "Diversity," we trace the ... More
Date: 2007
Language: eng
Abstract: Purpose – The purpose of this paper is to examine relational and task dimension of online communication and the associated emotional experience. Design/methodology/approach – This paper examines four ... More
Date: 2008
Language: eng
Type: review
Abstract: Review of Jackson, C. Pearson, R. (Eds) Feminist visions of development: gender analysis and policy [place unknown] [Routledge]; 1998. 288 p.
Date: 2006
Language: eng
Abstract: Purpose – Increasingly, organizations in the Asia-Pacific region are recognizing the importance of cross-cultural management to the sustainability of their competitive edge. Although the literature is... More
Date: 2000
Language: eng
Abstract: Each year company crises such as that involving Shell's actions in Nigeria and Europe generate substantial negative publicity, costing millions of dollars in lost sales due to reduced consumer purchas... More
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Date: 2004
Language: eng
Abstract: The authors propose that the nature of prejudice differs across cultures. A model is introduced that proposes that the interpersonal perspective associated with individualist cultures (Westerners) lea... More
Date: 2008
Language: eng
Abstract: At the same time that the emotional demands of service work are receiving increasing attention in the literature, academic and popular authors are proposing that person characteristics, namely emotion... More
Date: 2001
Language: eng
Abstract: The health care industry involves the continual introduction of new clinical interventions and technologies designed to improve patient and business outcomes. This article argues for the integration o... More
Date: 2006
Language: eng
Abstract: Purpose – To provide a new way of conceptualizing the leader’s role in managing conflict for increased task and social outcomes in culturally heterogeneous workgroups (CHWs). Design/methodology/approa... More
Date: 2007
Language: eng
Abstract: With the current political environment (such as new legislation recognising gay and lesbian couples) and societal changes (such as increasing disclosure of sexual identity in the workplace) in countri... More
Date: 1999
Language: eng
Abstract: A two-stage model of performance appraisal is presented which argues that most performance judgments are made at the time performance is observed and therefore manipulations which affect only the rati... More
Date: 2003
Language: eng
Abstract: The diversity literature is replete with examples of poor outcomes in Culturally Heterogeneous Workgroups (CHWs) caused by relational difficulties. Although it is widely recognised that culture shapes... More
Date: 2004
Language: eng
Abstract: Most of the research on career development of sexual minorities focuses on lesbians. Gay men, on the other hand, have received little attention in the literature as it is assumed that they face fewer ... More
Date: 2005
Language: eng
Abstract: All Australian Aborigines have experienced the impact of Western culture to some extent which has resulted in the traditional cultures being irrevocably decimated. The reaction to the disintegration o... More
Date: 1994
Language: eng
Abstract: Business students were asked to indicate their pay expectations and anticipated negotiation strategies for a specific management trainee job. They also indicated expectations for their and the recruit... More
Date: 1993
Language: eng
Abstract: Rating format research has largely been ignored since Landy and Farr's (1980) call for a moratorium over a decade ago. Their conclusion that ratings were not affected by changes in scale format was ba... More
Date: 2002
Language: eng
Abstract: No Abstract Supplied